FAQ
Common questions
Straight answers about the catalog, shipping, returns, and how to get help.
What does LuxeRest sell?+
Mattresses, mattress toppers, pillows, cushions, and bedding sets. Listings include size options, materials, and stock status so you can compare before you buy.
Where is the business located?+
LuxeRest LLC is based at 4617 Hampton Ave, St. Louis, MO 63109. We ship to addresses across the United States.
Do you ship nationwide?+
Yes. Orders ship to addresses within the United States. Mattresses and larger packages may use a different carrier schedule than pillows or bedding.
How do I choose mattress firmness?+
Side sleepers often prefer medium or plush. Back and stomach sleepers often prefer medium-firm or firm. Each mattress page states the intended feel and profile height so you can compare models side by side.
Will a topper fix an old mattress?+
A topper can soften a firm surface or add cushion for a while. It will not correct a mattress with deep sagging, a broken coil unit, or a collapsed support core. In those cases, plan on a replacement mattress.
How do returns work?+
Eligibility and timing are listed on the Returns & Exchanges page. Contact us before you ship anything back so we can confirm the item and next steps.
Is online payment live yet?+
Card capture is not connected to a live payment provider on this storefront yet. You can still build a cart and submit an order request. We will follow up to confirm payment and shipping details.
How can I reach support?+
Call (803) 801-7307 or email hello@luxerestllc.com. Support hours are Monday to Friday, 9:00 AM to 6:00 PM CT.